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About Vendor Management System

VMS is designed to improve your experience with ARI and enable us to improve our supplier partnerships through increased efficiency and productivity.

Some of the benefits include:

  • Simple administration
  • Intuitive design enabling easy navigation
  • Full visibility of all jobs and their status
  • True partnership approach through sharing of best practices and feedback

Along with the benefits above ARI will safeguard its commitment to providing the best customer service to our mutual clients, paying you quickly and fairly, and ensuring you have all the information you require, when you need it.

About Masterserve

Masterserve is a brand that is synonymous with quality assurance, reliability and professionalism both inside and outside the industry. It gives the independent garage a new credibility by providing a professional image as well as incorporating new management processes such as the Masterview Inspection system. All Masterserve outlets are continuously monitored thereby ensuring a reliable service to the consumer.

To qualify for Masterserve approved status a garage must pass a stringent assessment process and adhere to the Masterserve fair trade charter. The network covers car and Light Commercial Vehicle (LCV) service, maintenance and repair as well as always including collection and delivery of your vehicles, if required, as part of our service.

A breakdown of our network is pictured below.

About ARI

ARI delivers solutions that improve fleet customer’s business and bottom line.

Founded in 1948 by Holman Automotive Group, ARI has grown into the largest privately held vehicle fleet management services company in the world. With a workforce of more than 2,400 skilled professionals, in offices throughout the US, Canada, Mexico, Puerto Rico, the UK and Europe, ARI is known and trusted across the globe. ARI manages more than 1,000,000 vehicles in these countries, and combined with our global associates, more than 2 million vehicles worldwide.

Working closely with customers to solve complex problems with fleet vehicles, ARI combines business insight and optimal lifecycle analysis, best-in-class services and high-powered technology to drive vehicle fleet efficiency up and costs down, uncovering as much value as your fleet can deliver.

Chippenham-based ARI Fleet UK offers a comprehensive fleet product and services portfolio. It also has a range of ancillary services including vehicle funding, telematics, breakdown recovery, data integration, management information and environment.